Friday 12 August 2016

Klinik Kesihatan Ibu & Anak - Maternal Concerns (Instincts) With Regards To Your Child

We are always looking for ways and means to save money and spend less even on important things like healthcare for our children. So going to KKIA for free medical check ups and immunisation is a no brainer for us. If you are pregnant or have recently delivered your baby and want to know how we saved a whole lot of cash on medical fees for our little Murtabak, you can read my KKIA posting to get an idea of how you can get yourself or your little one registered asap and start saving money on medical expenses.

However today I wanted to write about my recent experience when I took our little Murtabak for his 5 month check up. Both he and Chapati have been sick over the last few weeks. They were both phlegmy with running nose and cough. So it was rather tiring as it was difficult for them to rest well. I will usually request to see the doctor everytime I go for his KKIA check up if I have any doubt at all about his physical condition. Even though Chapati is only 2.5 years old, I have already forgotten a lot of things.

Catching some Zzzzz...while waiting for his turn

So as usual the clinic was packed with people and it took quite a while for someone to see us. When we were called and I sat down. I was very surprised that the nurse did not even bother to look at him and just continue to fill in the booklet. She asked me one or two questions (which I can't even remember what they were) and when I started to describe to her that he had been unwell and still is, she turned to me, her expression incredulous and said in Malay that there was nothing wrong with him. Mind you at this point, he didn't even bother to check him. I repeated again quietly that he had an on going couch and was phlegm, to which she once again said that there was completely nothing wrong with him and continued to write in the booklet.

I was of course a little annoyed that she was not even interested to hear what I had to say, so I raised my voice a little more and told to her that he was sick. She then put her palm on his chest and once again said that there was nothing wrong with him. At this point I was way past annoyed and told her directly that he was sick and I wanted to see the doctor. She then purposely asked me to come back after lunch because the doctor is going out for lunch now. I told her to her face, that it was not yet lunch time and I know for a fact that doctor is upstairs and would like to see. She was not happy I could tell and I did not want to cause a scene so I asked her if she was also going to give him his immunisation jab. She told me to come back after lunch since I wanted to see the doctor. I then asked her if she could jab him first before I go and see the doctor and she finally agreed. Honestly I was nervous about her giving him a jab, as I didn't want her to take out her unkindness and unprofessional behaviour on a baby that can't defend himself, what's more MY baby. So I was very watchful and decided to tell hubby aloud in her presence so that other people in the clinic can hear and hopefully shame her into doing the right thing. Although I can only hope and pray that the medicine jab she gave him was the correct and suitable one.

We then went to see Doctor Tharini and when I shared with her what I experienced I am so glad that she affirmed me. Little Murtabak did have a phelgmy chest! She specifically mentioned that when dealing with babies or children who cannot communicate, maternal concerns are very important in being able to treat a child. The mother or father is the caregiver and will be able to tell if there are changes in the conditions of the child. So I wasn't crazy after all and it only strengthened my resolve to be more assertive when it comes to healthcare for my child. This is coupled with our experience with the doctor when he was jaundiced during the first 12 hours of his birth. A child being unwell doesn't necessarily present itself with a fever. A middle ear infection could start and they still don't have a fever until it gets worse. (This is from a doctor, not just my quack advice...)

Chapati happy to be able eat lunch...finally...after a long restless wait

Anyway, while it is very good to be able to save a lot of money going to our government hospitals and clinics for medical attention. I have learnt that it is really easy for them to overlook something due to their workload and numerous patients. Please ask and ask and ask (nicely of course) to understand more, no matter how the nurses or doctors react/respond to you. You never want to regret that you allowed someone else to brush off your concerns when it could turn out to be something more serious. You have nothing to lose after all, if it is really nothing, thank them profusely and praise them for being a conscientious and exceptional healthcare provider!

Do you think that the trade off between price and care at government hospitals/clinics worth it? Or would you still prefer to go to private healthcare? 

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